KN
Kashif Nawaz
Revenue Cycle Operations Manager
Owns the daily rhythm: charge lag, submission volume, posting accuracy and the state of the aging. He is the person who decides which AR bucket the team opens first, and why.
Leadership
You should know who is accountable before you sign anything.
Four named people, each owning a defined part of the revenue cycle. When something goes wrong, there is no ambiguity about whose queue it is in.
Founder & Chief Executive
Dr. Zaka, PT, DPT
A practicing clinician before a company founder. Dr. Zaka built BlackBridgeRCM after watching capable practices lose revenue to process gaps rather than clinical shortcomings. He sets how the company reads documentation, talks to providers, and defines accountability internally.
His clinical background is not a marketing detail — it decides how the company works. Coding reviews start in the note. Provider queries are written the way a clinician would want to be asked. Documentation feedback is framed as clinical reasoning rather than as a compliance correction.
He remains directly involved in audits and escalations. Practices that engage BlackBridgeRCM speak with him, not only with an account manager.
Operating leads
Three functions, three owners.
Each lead owns a stage of the cycle end to end, including the escalations nobody wants to take.
MT
Muhammad Talha
Credentialing, Eligibility & Prior Authorization Lead
Runs everything that has to be finished before a patient is seen — enrollment, revalidation, coverage checks and authorization requests, including the follow-up calls nobody enjoys making.
HI
Hamza Ijaz
Medical Coding Lead
Leads code assignment and audit review. Writes provider feedback in clinical language so documentation improves rather than simply being corrected downstream.
Accountability
What 'named ownership' means in practice.
One escalation path, written down
You know who to contact for a stalled authorization versus a coding dispute, and what happens if they are unavailable.
The same team, not a rotating pool
Your account is staffed by specific people who learn your payers, your providers and your documentation habits.
Leadership on the monthly review
The person who owns the function attends the review and answers for the numbers directly.
Talk to the person who would run your account.
Not a sales representative. Reach the team directly at zaka@blackbridgercm.com.